The Online Request for Service Form is currently unavailable at the moment. We apologize for the inconvenience.

In the meantime, please contact us via telephone (510) 981-5310, or TDD (510) 981-6903 or via email ( and provide the following information:

  • Location of Complaint
  • Reason for Request (Roof Rat, Norway Rat, Mice, Trash/Debris/Garbage, Overgrowth, Sewage Spill, Abandoned Vehicle, Noise Violation, Smoking Violation, or Others)
  • Detailed Explanation
  • Reported by (Name)
  • Phone Number
  • Address
  • Email Address