For Immediate Release
Press Contact: Susie Monary-Wilson , Finance Customer Service Manager , (510) 981-7229

CITY OF BERKELEY CONDUCTS CUSTOMER SERVICE SURVEY
How Are We Doing? On-line Survey Available

<#text>Berkeley, California (Monday, November 07, 2005) - www.cityofberkeley.info/ServiceSurvey.  This survey will also arrive as an insert when the City of Berkeley Annual Newsletter is mailed to each resident by the end of November. The survey is designed to take less than five minutes to complete.  You may also call 510-981-7040 to receive a copy of the survey by mail. Survey responses are used to measure the current level of customer service and develop plans for improvement.

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